Provider Contact Information

ACS provides telephone access to providers. Services include telephonic provider inquiries, automated eligibility verification, and assistance with electronic claim submittal. Our call centers are open Monday through Friday, 8am-8pm, EST.

Provider Services

(850)558-1818

Options

1=Customer Service

2=Provider Enrollment Inquiry

3=Prior Authorizations

Automated Voice Response System

(850)558-1818

Provider Enrollment Fax Number

(850)201-1718

Prior Authorization Fax Number

1-800-218-4901

For Black Lung

1-800-638-7072

For Energy

1-866-272-2682

Send Claims to:
FECA DOL/OWCP PO Box 8300 London, KY 40742-8300	DEEOIC OWCP Central Mailroom PO Box 8304 London, KY 40742-8304	DCMWC OWCP Central Mailroom PO Box 8302 London, KY 40742-8302

Note: Foreign Providers excluding those in Guam, U.S. Virgin Island and Puerto Rico, Please forward all claims to:

U S Department Of Labor
OWCP
1240 E 9th Street
Room 851
Cleveland, Oh 44199

Pharmacy Provider Enrollment
PBM-Provider Relations 866-664-5581
FAX
1-833-664-5581

Mail to:

ACS
Provider Relations
365 Northridge Road
Suite 400
Atlanta, GA 30350