The Region Management feature allows a bill to be routed to a specific District Office and then to one or more OWCP users who can process the bill.
Regions are comprised of one or more counties associated with a state. Every District Office is responsible for the processing of bills for a set number of states. The routing of a bill can occur by mapping the FECA case number associated with the claimant from the bill and then mapping the claimant’s zip code to a county. That county, in turn, is associated with a region.
The ability to configure regions is a responsibility of the Supervisor. Anyone with a Supervisor role is able to create, edit and delete regions for the states associated with his or her district.
The Web portal supports the ability of a Supervisor to create, edit and delete regions for the bill routing configuration for contract nurse bills.
From the Home page, use the following pathway:
FECA > Accept > Login > Region Management
Please note that the Region Management link does not display on the left navigation if the user is not granted access permissions to the feature.
Allows users to create, edit and delete regions for the states associated with their districts
Allows users to associate one or more counties to a region
Allows users to overlap counties if needed when creating regions
Alerts users to unassigned counties
The Region Management page displays all states that are associated with the district. The districts dynamically generate based upon the login ID. For example, if your login is associated with District 1, the page dynamically generates all states associated with that district which include Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont.
Upon entering this page for the first time, a default of ‘None” displays for each state. This default indicates there are currently no regions created.
A region called ‘Other’ displays at the bottom of the page and can neither be edited nor deleted. This ‘Other’ region allows bills that are assigned to the district but may have a claimant zip code that does not match any of the zip codes currently associated with any of the regions. All users able to process bills for this particular District see this bill in their Inbox.
Create a Region
1. Click Create New Region associated with a state from the Region Management page.
2. Enter a region name up to 35 alphanumeric characters; this may also include spaces, dashes, commas and ampersands (&).
3. Select one or more counties by checking the check box associated with the county name.
4. Click Submit.
5. Region Management displays the newly created county under the state. This county can now be edited. An Edit button displays next to the county name.
6. Perform this function as many times as needed until all counties are associated with at least one region. Regions continue to build one below the other on the Region Management page.
When one or more counties are unassigned for a state, a server-side error message displays “One or more counties are unassigned”.
The county legend indicates the following:RED and BOLD indicate a county not yet associated with any region.
Green and Italicized indicate a county associated with more than one region.
Normal text indicates that the county is assigned to only one region.
Edit a Region
1. Click Edit associated with a state from the Region Management page.
2. The Region name displays as ‘read-only’ displaying all previously checked counties. The unchecked counties’ statuses display as either red and bold indicating the county is unassigned to a region or green and italicized indicating that county is associated with one or more counties.
3. Select new counties or de-select previously selected counties.
4. Click Update.
5. Region Management displays the edited county name under the state. This county can now be edited. An Edit button should continue to display next to the county name.
6. Perform this function as many times as needed.
Delete a Region
1. Click Delete associated with a state from the Region Management page.
2. A pop-up message asks to confirm the deletion. Click ‘OK’.
3. The region no longer displays under the state. The Region Management page displays the edited county name under the state.
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