No – however Web Registration has now been incorporated into the Provider Enrollment function, which can be accessed by clicking on the Provider Enrollment link in the left navigation pane. Thus, when a provider is enrolling in one (or more) of the OWCP programs for the first time, he will also be prompted to register for the web portal. The required questions on each page must be completed in order to fulfill the enrollment and registration process. As part of this process, the provider will be asked to create a unique user ID that will be used when signing on to the portal. Assuming all of the application data is valid, clicking the "Submit" button on the "Provider Enrollment - Statement" page will process the request and immediately generate a provider number and confirm the provider’s user ID. The page will also indicate the email address to which the initial portal password was sent. Users should print and retain a copy of their enrollment application by clicking on the "View/Print Application" button on this page. At this point, the provider may then log on to the portal and begin utilizing the functionality for which he has been granted permissions.

If you enrolled online, then your provider number and enrollment status will be displayed on the confirmation screen. If you have forgotten your provider ID or if you sent in a paper enrollment application, then you can check the status of your enrollment by clicking on the Provider Enrollment Status Inquiry link and entering the required information. The resulting screen will either indicate that no matching records were found or will display your Provider ID and application status. Once your enrollment is processed, you can then register to use the web portal. (It typically takes at least 3 days for manual (paper) applications to be processed.

As previously mentioned, Web Registration is now part of the portal’s Provider Enrollment function and the user ID is chosen by the provider. Upon successful completion of the enrollment process, a temporary password will be mailed to the contact email address specified by the user during enrollment. Providers who are already enrolled and/or registered will not be prompted to register again; they will use the same user ID and password that they have been using.

The provider number is NOT your Federal Tax ID; it is a 9-digit number that is assigned to you through the Department of Labor and will be available on the website through the Provider Enrollment Status Inquiry link previously mentioned. A statement will also be mailed to the address you provided during the enrollment process. The EIN/SSN is your Tax ID and should go in the appropriate field. If you are not sure what your provider number is, it can be found on any EOB (Explanation of Benefits) you receive. It will be located on the top right of the report and will appear as Provider ID: xxxxxxx-xx where "x" is a numeric value. You can also find it by using the portal'sProvider Enrollment Status Inquiry function.

The password is encrypted for your protection and security. The system automatically generates these passwords without using physical words. The case sensitivity of the website is also used in the generated passwords for protection. Please note that you will be prompted to change your initial password by re-entering the email-generated password and creating a new one. The best method to enter your temporary password from the email is to simply use MS Window's copy and paste functionality. To copy, highlight the desired text, press and hold the CTRL and C keys. To paste the text string, place the cursor in the current password field and press and hold the CTRL and V keys. Your new password must be at least six characters in length.

If you forget your password or User ID, please contact your organization's Master Administrator. Once your password has been reset, you will be emailed a temporary password which is valid for one use. Upon logging into the ACS Medical Bill Processing Portal, you will be required to change your password. If you are the Master Administrator and have forgotten your password, please contact the ACS Web Portal Administrator at 1-800-461-7485.

For security reasons the password you have will expire every sixty (60) days. You will start receiving prompts to change your password fourteen (14) days prior to its expiration. If your password does expire, you will have to call our Helpdesk (1-800-461-7485) to have it reset. To avoid this, you should log into the web portal at least once a week. Doing so will ensure that your account stays active. Please be advised that when renewing or changing a password, previously used passwords are not allowed.

Currently, SIR is designed to only work with Microsoft Internet Explorer 6.0 or higher.